Clients and testimonials

“Erica is an amazing resource. You can ask her to find the most complex or arcane information and she will not only find it but weave it into a document that is so professionally written that it could be published. We’re always proud to include her work as part of our deliverables to clients and we’re equally pleased with the insights she unearths.” Bruce Tait, Tait Subler

“I know people who can do some of what Erica does. But not as thoroughly,  professionally and intelligently. I’ve used her on a project where there was just so much being written that it was overwhelming to boil it down and make  useful sense of it. And I’ve used her on projects where I wanted to be confident  we really weren’t missing crucial competitive information. She’s never failed to deliver (or to cheer me up on her check-ins!). Highly recommended.” James Mackenzie, Cole & Weber

We’ve worked for some great clients over the years. Here are a few you may know of:

B2B: Johnson Controls, HSBC, Microsoft, Corix, Fountain Tire

Technology: Electronic Arts, Shaw Cable, Rogers Wireless, Nokia

Retail: Best Buy, Tesco, Sears Canada, Nesters, Kingfisher Group

Financial: Central 1 Credit Union, Vancity Credit Union, Washington Mutual, HSBC, ICBC, Money Mart, Pine River Capital Management

Healthcare: Pharmasave, Pacific Blue Cross, BC Children’s Hospital, Royal Columbian Hospital Foundation

Government: Department of Trade and Industry (DTI) UK, Office of Fair Trading (OFT) UK, BC Ministry of Health

Other Consumer: Reser’s Fine Foods, Choice Hotels, Direct Energy, Capella University, Red Wing Shoes (Vasque), British Columbia Lottery Corporation, Investment Agriculture Foundation of British Columbia, Mark Anthony Group, Deschutes Brewery, EMI Records

Another quick look at what a few other clients have said about the work:

“Erica is one of the best researchers I have worked with. She ensures she truly
understands the project objectives before she begins her work and she never
fails to exceed expectations, for the thoroughness of her work and the material
she finds that others can’t. She’ll also work around the clock if she has to
when meeting tight deadlines! We always feel confident going into a client
planning session with Erica’s work behind us.” Jim Southcott, Southcott Strategy

“Erica’s attention to detail is a tremendous asset on research projects. She ensures she understands our needs with crystal clarity from the outset and is very good at checking in throughout. Erica also takes complex issues and simplifies them in her reports back to clients, a helpful added-value approach when dealing with extensive technical data.” Elisha McCallum, VP, Edelman

“Erica provides invaluable learning to help drive and shape your business. Her training, education and natural talent mean the work she provides is incredibly insightful and thorough. The great thing is she delivers what she says she will and usually more. Whether research is for an agency client, a new business pitch, or whatever, Erica makes her clients look smart. Excellent and highly recommended individual.” Julie Selby, Director, CCADS

“Erica helped us with some research on the gift-giving market when we were launching DreamBank. She understood our requirements very quickly and put together excellent information we were unable to find ourselves, and did it on a tight deadline. As a bonus the final “deliverable” was presented in a way that was great for external use; presentations, investors pitches, marketing, etc.  Erica’s a pro.” Dawn Bowles, Founder of DreamBank, Principal at Evolve